Universal Hotel Castell Royal

Hotel is close to the beach. Staff is exceptional, super attentive and nice. Always smiling. Food was very good, with a good variety.

I really liked the area but it's a personal preference. It was not as touristic as around Palma and was much quieter but I can understand some people could find it a bit boring. I definitely preferred this smaller beach in the vicinity of a few hotels and mountain villas rather than a city beach. You can find a few bars/restaurants at the beach and a few local shops and restaurants around. The room size was sufficient for two, and the balcony view on the sea was great. The hotel opted for eco friendly solutions which is very positive (own refillable natural cosmetics, water refill stations, towel change policy). To get from the airport to the hotel, you can book a bus service provided by the hotel. There is a local bus nearby which can get you to a few places alongside the east coast if you want to do a bit of sightseeing. You can also visit a beautiful cave nearby.

Friendly helpful staff with a lovely greeting on arrival. Our room was well furnished with a spectacular view. The bathroom was well appointed with lovely large soft towels. One very special thing was that the room has a glass carafe that you fill up with water at a water dispenser by the lift. Very clever and no plastic. The breakfast had an excellent choice covering all types. I had an omelette made for me by a charming chef. Delicious. Fresh fruit and yoghurt and a lovely bread selection. Great location on the beach but also a very clean and useable pool. If you fancy lunch on the beach there are two small cafe/restaurants also excellent. The town is quiet with only a couple of places to eat out but the hotel was excellent.

Breakfast was exceptional. The beach was 10/10 and the staff was always atentive.

Cleanliness and the staff are all super friendly and helpful